Awesome
Workarea Reviews
A Workarea Commerce plugin that enables product reviews.
Overview
- Consumers can write product reviews in the Storefront
- Admins can edit those reviews in the Admin, which includes approving them
- Approved reviews are reflected in product summaries and displayed on product detail pages
- Consumers can sort products by rating in the Storefront
- Admins can list, show, edit, and delete reviews in the Admin
- Admins can view and navigate to a product's reviews when administrating a product in the Admin
- The Admin daily status report email includes a summary of reviews
- The system emails consumers who place orders to request they write reviews
- Developers can seed reviews for all products
- Developers can preview review-related emails
- Admins can view a reviews by product report
- The system generates top rated and most reviewed product insights
- The system generates most active reviewers insight
Getting Started
Add the gem to your application's Gemfile:
# ...
gem 'workarea-reviews'
# ...
Update your application's bundle.
cd path/to/application
bundle
Features
Writing Reviews
- Reviews are written in the Storefront; users may be logged in or anonymous (requires reCAPTCHA)
- Developers can set
Workarea.config.require_purchase_to_write_review
totrue
to require the reviewer to have atotal_spent
greater than zero for the review to be valid - The "write review" form is presented as a dialog, which closes after the review is submitted
- The reviewer uses a rating star UI (with underlying values of 1 through 5) to select a rating
- The reviewer may also provide a title and body, along with their first name, last name, and email
- The reviewer receives an email to confirm the review was submitted and is awaiting admin approval
Displaying Reviews
- In the Storefront, reviews are presented without pagination
- Reviews can be sorted, which is handled client-side (values are oldest, newest, and highest)
- Each review may include a title, a body, and the following metadata: author, date, verified
- A review is considered verified if the reviewer was logged in and has the ID of the reviewed product in their order history
Administrating Reviews
- Admins with marketing permission may access the reviews admin
- The reviews admin is accessible from the Marketing section of the primary navigation and from the Marketing dashboard
- Admins can also jump to the reviews admin by searching for "Product Reviews"
- Products and reviews are cross referenced within the auxillary navigation of each
- Admins can list, show, edit, and delete reviews, which includes approving them (Admins can edit a review before approving)
Requesting Reviews
- For each order, the system will send up to n review requests (Workarea.config.review_requests_per_order)
- Each request is for a different order item (selected by most expensive)
- Each request expires after a configurable duration (Workarea.config.review_request_ttl)
- The first request is sent after a configurable duration has passed (Workarea.config.review_request_initial_delivery_delay)
- Each consecutive request is sent at a configurable duration (Workarea.config.review_request_secondary_delivery_delay)
Workarea Commerce Documentation
See https://developer.workarea.com for Workarea Commerce documentation.
License
Workarea Reviews is released under the Business Software License