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Corona-Warn-App: Hotline

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About this Repository

This repository contains all issues that need to be addressed regarding the hotlines of the Corona-Warn-App. The App hotline is for technical questions regarding the Corona-Warn-App. The national telephone number is to be used when calling from within Germany. The international number is available for calls originating outside Germany. The operating hours of the app are listed in the Support section of the Corona-Warn-App website.

HotlineApp
National0800 7540001
International+49 30 498 75401

Following the release of CWA 3.0 on Jan 18, 2023, the TAN Hotline, which served requests to issue TANs for the Corona-Warn-App, became no longer necessary. See the blog announcement Version 3.0: CWA warnings now possible after positive self-test for further details.

This is not a standard development repository!

How to check or raise issues

Simply see the issue section and check if the issue you want to raise was already reported. Feel free to raise a new issue in case yours hasn't been reported yet. Please use one of our issue templates so that we can ensure that all necessary information is already there.

How to contribute

This repository is meant to be read-only with the exception of issues that need to be addressed to the Corona-Warn-App hotline.

Issues which are opened and do not contain a valid request to the hotline will be moved to the respective repository or will be closed. Pull requests may be opened in case there are typos or corrections to this README. All other PRs will be closed.

Code of Conduct

By participating in this project, you agree to abide by its Code of Conduct at all times.

Licensing

Copyright (c) 2020-2023 Deutsche Telekom AG and SAP SE or an SAP affiliate company.

Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License.

You may obtain a copy of the License at https://www.apache.org/licenses/LICENSE-2.0.

Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the LICENSE for the specific language governing permissions and limitations under the License.

The "Corona-Warn-App" logo is a registered trademark of The Press and Information Office of the Federal Government. For more information please see bundesregierung.de.