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ChatGPT assistant workflow model support

With this extension you won't need to pay anything to third party except OpenAI for contextual search based on your personal data. Streaming is also supported!

Demo

You can see ChatGPT chat running on https://doc.livehelperchat.com/ it can answer questions only related to Live Helper Chat documentation. Demo also supports streaming.

We are using for this demo https://livehelperchat.com/order/now if you want easily setup your own bot.

How it works?

Present release

Documentation section regarding how streaming works

https://doc.livehelperchat.com/docs/bot/rest-api#streaming

v1.2

Required version since this - https://github.com/LiveHelperChat/livehelperchat/commit/5b2f0b25404dfe8bf56a15d5031086de3622c496

v1.1

Updates

Make sure you have most recent Rest API and Bot versions also version with this commit https://github.com/LiveHelperChat/livehelperchat/commit/6e9ecaa573902adc082204799fec98f7796d81d9

V1.0

Initial release

Requirements

How to make UI snappy by delegating Rest API calls to background workers?

Install

After clone or download put it under

extension/chatgpt - don't forget to lowercase a folder

Activate extension in main settings file lhc_web/settings/settings.ini.php extension section chatgpt by Adding lines:

'extensions' =>  array (  'chatgpt'  ),

Install database

Execute queries from

doc/install.sql

Or execute command

php cron.php -s site_admin -e chatgpt -c cron/update_structure

Back office

Navigate to back office and click clear cache

Under left Modules you will find ChatGPT click it.

Setup as a bot

Now you can just assign newly created bot to your department or modify bot to the way you want.

How to avoid bot calling functions if visitor is not logged in?

In a ScheduleRun Rest API call you can have something like {is_empty__args.chat.chat_variables_array.is_logged} which checks that chat variable is set.

{
    "assistant_id": "asst_UAJYImd9WyXlRGNOa0bcTAgD",
     "parallel_tool_calls": false
     {is_empty__args.chat.chat_variables_array.is_logged}
        ,"tools":[]
        , "additional_instructions":"Visitor is not logged in and functions calls are not enable to him. You can answer questions only from documentation. Ask him to login to get personal account information. You can get personal information once visitor is logged in."
     {/is_empty}
     {not_empty__msg_url},"additional_messages" : [{"role" : "user", "content" :  {{msg_url}} }]{/not_empty}
}

Setup pas reply predictor for the agents

How to have only manual reply predictions tab in the chat interface?

Have only Enable reply prediction tab in chat UI checked.

How to have only manual reply predictions tab in the chat interface?

Have Automatically suggest answers based on visitor messages

Setup video tutorial

Video tutorial and use case - https://youtu.be/X9W99obVj8Q

ChatGPT Completion workflow model support

Please refer to this manual https://doc.livehelperchat.com/docs/bot/chatgpt-integration

Screenshots

Multiple tool calls

Update phone number.

Phone number can be evening and morning as an example.

Chat GPT function definition

{
  "name": "post-update-phone-number",
  "description": "Updates the phone number for a player.",
  "strict": true,
  "parameters": {
    "type": "object",
    "required": [
      "phone",
      "type"
    ],
    "properties": {
      "type": {
        "type": "string",
        "description": "The type of phone number (e.g., 'morning','evening').",
        "enum": [
          "evening_phone",
          "morning_phone"
        ]
      },
      "phone": {
        "type": "string",
        "description": "The new phone number to be updated."
      }
    },
    "additionalProperties": false
  }
}

Accessing function call arguments in the bot triggers.

{args.chat.chat_variables_array.chatgpt_action_args.phone}
{args.chat.chat_variables_array.chatgpt_action_args.type}

Accessing function call arguments in the Rest API

{
    "phone":  {{args.chat.chat_variables_array.chatgpt_action_args.phone}},
    "type":{{args.chat.chat_variables_array.chatgpt_action_args.type}}
}

Live Helper Chat

image

Retrieve withdrawal list for the visitor

Chat GPT function definition

{
  "name": "get_withdrawals",
  "description": "Retrieves a list of withdrawals for a visitor.",
  "strict": true,
  "parameters": {
    "type": "object",
    "required": [],
    "properties": {},
    "additionalProperties": false
  }
}

Live Helper Chat side. You can also as visitor can ask to return only last 3 items.

image